Telemarketing Week: Operationalizing a Clean Telemarketing Channel — Mark Sullivan // CallRail

This week we're going to dive deep into one of the most underutilized and misunderstood marketing channels: Telemarketing. Joining us is Mark Sullivan, Director of Demand Generation & Marketing Operations at CallRail. CallRail provides intuitive software that enables marketers to understand what makes their phone ring using call attribution, routing, and conversion rate optimization services. In addition to his role at CallRail, Mark is a contributor to VentureBeat, CMO.com, American Marketing Association, Street Fight, and Search Engine Journal. Today, in the third installment of Telemarketing Week, we discuss operationalizing a clean telemarketing channel.
About the speaker

Mark Sullivan

CallRail

 - CallRail

Mark is the Director of Demand Generation & Marketing Operations at CallRail, which provides intuitive software that enables marketers to understand what makes their phone ring through, call attribution, routing, and conversion rate optimization services. Mark is also a contributor to VentureBeat, CMO.com, American Marketing Association, Street Fight, and Search Engine Journal.

Show Notes

  • Problems That Can Occur While Using Phone As a Business Channel (02:40)
    If you have a platform that's receiving the calls, you need to be able to decide what happens if step one doesn't occur. Make sure to treat those inbound phone calls as what they are - precious leads that youve worked to get.
About the speaker

Mark Sullivan

CallRail

 - CallRail

Mark is the Director of Demand Generation & Marketing Operations at CallRail, which provides intuitive software that enables marketers to understand what makes their phone ring through, call attribution, routing, and conversion rate optimization services. Mark is also a contributor to VentureBeat, CMO.com, American Marketing Association, Street Fight, and Search Engine Journal.

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