CRO for Conversion or Value? — Will Laurenson // Customers Who Click

This is the 2nd part of our conversation about how to get more results from the traffic you're already getting with Will Laurenson, Founder and CEO of Customer Who Click. Yesterday, Will and I talked about why CRO needs to be a marketer’s main focus, and today we're going to continue the conversation talking about whether you should be conversion rate optimizing for conversions or for value.
About the speaker

Will Laurenson

Customers Who Click

 - Customers Who Click

Will is a Customer Marketing Consultant working with D2C businesses to improve conversion rates, increase average order values, and generate higher lifetime customer values for his clients.

Show Notes

Quotes

  • “This is really a decision informed by what your business model is” - Benjamin

  • “If you really, really convince someone that that product is right for them, they shouldn't need the discount.” - Will

  • “The pop up is having no real impact on people actually purchasing.”- Will

About the speaker

Will Laurenson

Customers Who Click

 - Customers Who Click

Will is a Customer Marketing Consultant working with D2C businesses to improve conversion rates, increase average order values, and generate higher lifetime customer values for his clients.

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