Social Content Engagement as a Customer Service Tool — Brooke Sellas // Bsquared Media copy
We discuss social organic marketing with Brooke Sellas, the Founder and CEO at B Squared Media, a boutique digital marketing agency specializing in social media marketing and advertising services. Prior to founding B Squared, Brooke taught consumer-centric marketing as an Adjunct Lecturer at Baruch College.
About the speaker
Brooke Sellas
Bsquared Media
- Part 1Is Social Organic Dead or Underutilized?
- Part 2 Social Content Engagement as a Customer Service Tool — Brooke Sellas // Bsquared Media copy
Show Notes
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Handling Inbound Requests (02:22)Were doing social listening. We combine AI, chatbots, machine learning tools, etc., that help us do something at scale. For Bsquared Media, that means that first, we have to decipher that data and to break it into usable information for the client. That usable information will then become an action item of some sort.
- Part 1Is Social Organic Dead or Underutilized?
- Part 2 Social Content Engagement as a Customer Service Tool — Brooke Sellas // Bsquared Media copy
About the speaker
Brooke Sellas
Bsquared Media
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Part 1Is Social Organic Dead or Underutilized?
We discuss social organic marketing with Brooke Sellas, the Founder and CEO at B Squared Media, a boutique digital marketing agency specializing in social media marketing and advertising services. Prior to founding B Squared, Brooke taught consumer-centric marketing as an Adjunct Lecturer at Baruch College.
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Part 2Social Content Engagement as a Customer Service Tool — Brooke Sellas // Bsquared Media copy
We discuss social organic marketing with Brooke Sellas, the Founder and CEO at B Squared Media, a boutique digital marketing agency specializing in social media marketing and advertising services. Prior to founding B Squared, Brooke taught consumer-centric marketing as an Adjunct Lecturer at Baruch College.
