Customer Segmentation: How to Market to Real People Using Segmentation — Tink Taylor // Dot Digital

Welcome back to Customer Engagement Week on the MarTech Podcast. Each day this week, we're taking a deep dive into the ways you can appropriately engage with your most valuable assets: your customer relationships. Joining us is Tink Taylor, Founder and President at dotDigital, which is the global leader in customer engagement technology. Today, we discuss customer segmentation and how to market to real people using personas.
About the speaker

Tink Taylor

Dot Digital

 - Dot Digital

Tink is the Founder and President at dotDigital, which is the global leader in customer engagement technology.

Show Notes

  • The Difference Between a Customer Persona and Creating Segments (02:41)
    Were trying to deliver hyper-personalization. When Im at the recipient's end I feel that this is relevant. The right mindset is to always collect data and leverage it.
About the speaker

Tink Taylor

Dot Digital

 - Dot Digital

Tink is the Founder and President at dotDigital, which is the global leader in customer engagement technology.

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