2020 Predictions: Brands will focus more personalized interactions than data consolidation — Oisin Hurley // Swrve

This week we're going to look into the predictive analytics crystal ball to see what the upcoming year has in store for the MarTech community. Each day this week we're going to publish an episode that discusses a high level prediction that will influence how you plan, operate and evaluate your marketing plans for the year of 2020. Joining us is Oisin Hurley, the Chief Technology Officer at Swrve, a sponsor of the MarTech podcast and a platform that enables brands to connect their customers with relevant messages in real time with live data at scale. In today's episode, we discuss how brands will focus more on drivers like real-time responsiveness, personalization, and targeted value over data consolidation.
About the speaker

Oisin Hurley

Swrve

 - Swrve

Oisin is the Chief Technology Officer at Swrve, a sponsor of the MarTech podcast and a platform that enables brands to connect their customers with relevant messages in real time with live data at scale.

Show Notes

Quotes

  • “Your customer is interested in receiving the right kind of information and making sure that they can interact when they want to interact.” - Oisin  “Things like real-time interactions are really important. They make people feel good.” - Oisin“Full data consolidation is great but it can also take you down a path where you get stuck.” - Oisin “The customer data platform holds all the data. It is the key personalization. It is the key to storage.” - Oisin 

About the speaker

Oisin Hurley

Swrve

 - Swrve

Oisin is the Chief Technology Officer at Swrve, a sponsor of the MarTech podcast and a platform that enables brands to connect their customers with relevant messages in real time with live data at scale.

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