Building two-way interaction via SMS — Brian Long // Attentive

This is the 4th installment of SMS Marketing Week. So far this week, Brian and I have talked about the importance of SMS marketing and how to personalize your messages. We talked about how to scale your SMS marketing list and how to add value with the messages you're sending. Today, we're going to talk about building two way interaction loops via SMS.
About the speaker

Brian Long

Attentive

 - Attentive

Brian is the CEO and Co-Founder of Attentive, a personalized mobile messaging platform.

Show Notes

Quotes

  • “I think that customer service use case is a fantastic place to start.” - Brian

  • “We've seen that when brands start interacting in two way conversations, those consumers spend almost a third 31% more than those that are not getting responses from the brands. “ - Brian

  • “ As mentioned before, 5-10% of consumers, often for most brands we work with make-up far more than 50% of revenue for the brand. “ -Brian

About the speaker

Brian Long

Attentive

 - Attentive

Brian is the CEO and Co-Founder of Attentive, a personalized mobile messaging platform.

Up Next: