Generate reviews by cultivating customer relationships

In today's Product Spotlight episode, we are going to uncover the secrets to cultivating your customer relationships to help grow your brand and your business. Joining us is Garrett Sussman, a Senior Content Manager at Grade.Us, which is a property owned by our friends at ASG MarTech - a sponsor of the MarTech podcast.
About the speaker

Garrett Sussman

Grade.Us

 - Grade.Us

Garrett is a Senior Content Manager at Grade.Us, which is a property owned by our friends at ASG MarTech - a sponsor of the MarTech podcast.

  • Part 1 Generate reviews by cultivating customer relationships

Show Notes

Quotes

  • “grade.us focus on whole reputation management channel.” - Garrett

  • “Historically, reputation management was this reactive process of getting rid of any negative mentions online.” - Garrett

  • “Online reviews are a big part of the customers journey.” - Garrett

  • “Every industry is being impacted by reviews.” - Garrett

  • “Positive reviews can be used all over social media, on your website, and even in your advertising campaigns.” - Garrett

  • “The most effective way to get reviews is going to be that face to face personal ask.” - Garrett

  • “grade.us offers review monitoring.” - Garrett

  • “We have a plugin that you can put on your website which allows you to stream positive reviews.” - Garrett

  • “Most people will write a review if you ask them.” - Garrett

  • “We have a 14-day free trial where you can start sending out these email drip campaigns and upload a list of your customer's emails to start getting those reviews. Just go to grade.us/signup” - Garrett

  • Part 1 Generate reviews by cultivating customer relationships
About the speaker

Garrett Sussman

Grade.Us

 - Grade.Us

Garrett is a Senior Content Manager at Grade.Us, which is a property owned by our friends at ASG MarTech - a sponsor of the MarTech podcast.

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  • Current Podcast

    Part 1Generate reviews by cultivating customer relationships

    In today's Product Spotlight episode, we are going to uncover the secrets to cultivating your customer relationships to help grow your brand and your business. Joining us is Garrett Sussman, a Senior Content Manager at Grade.Us, which is a property owned by our friends at ASG MarTech - a sponsor of the MarTech podcast.