Conversational tactics to eliminate sales objections — Jordan Mederich // DropFunnels

Jordan Mederich, Founder of DropFunnels, talks about automating your marketing funnels. No matter how convincing your pitch may be, it's likely that you'll encounter objections at some point. But rather than seeing objections as roadblocks to the sale, skilled salespeople view them as opportunities to further understand the prospect's needs and ultimately close the deal. Today, Jordan discusses conversational tactics to eliminate sales objections.
About the speaker

Jordan Mederich

DropFunnels

 - DropFunnels

Jordan is Founder of DropFunnels

Show Notes

  • 02:28
    Maximizing sales through one to one diagnostic conversations
    Adding a one-to-one diagnostic conversation to your business's sales process is a game changer for customer service and revenue. Reps are enabled to empathetically approach the call, recognize the prospect's pain, and prescribe a custom solution to eliminate that pain.
  • 07:29
    How to identify where a prospect is in the buying decision process
    Ask prospects where they think their business will be in six months with and without your solution. If the prospect's answers show improvement with your solution, the sale is more likely, but if their business will remain the same, further exploration is necessary.
  • 10:00
    How to minimize sales objections
    When facing pricing objections, ask prospects if they believe it's the right time and process to achieve their goals. This empathetic approach helps separate their financial concerns and isolate the objection while showing that you're committed to helping them reach their goal.
  • 11:16
    Overcoming objections in the sales process
    Before the prospect hears your offer, ask where they are in the process of achieving their goals and what information they need to make a decision. This “presuasion” element helps to identify the real objections and tailor the sales process to the prospect's needs.

Quotes

  • "Adding a one-to-one diagnostic conversation is a complete game changer. And that's what really helps you to separate your offer both from a customer service and revenue perspective." -Jordan Mederich, Founder, DropFunnels

  • "When a prospect feels like it's the right fit for them, and that the person selling it to them understands their situation better than they do, sales resistance absolutely plummets." -Jordan Mederich, Founder, DropFunnels

  • "Never give the price, especially for high ticket items over $2,000. Never give it on the website, on a webinar, etc. Only give it when prospects ask in a one-to-one conversation." -Jordan Mederich, Founder, DropFunnels

About the speaker

Jordan Mederich

DropFunnels

 - DropFunnels

Jordan is Founder of DropFunnels

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