Automating personalization — Rick Elmore // Simply Noted

Rick Elmore, CEO of Simply Noted, discusses how to personalize marketing automation. We live in the digital age where almost everything in marketing has been automated and handwritten notes are probably an afterthought. However, with the vast amount of emails and notifications consumers are exposed to on a daily basis, handwritten letters are proving to be the best way to cut through all the noise. Today, Rick talks about automating personalization.
About the speaker

Rick Elmore

Simply Noted

 - Simply Noted

Rick is CEO of Simply Noted

Show Notes

  • 01:57
    Transitioning from the NFL to entrepreneurship
    After the NFL, Rick went for his MBA in 2017 to launch into entrepreneurship. Simply Noted came about to make the digitization of handwritten notes easier.
  • 03:06
    The impact of automating personalized handwritten notes
    These notes have higher open rates and lifetime value in comparison to other digital forms of communication. Simply Noted is trying to make it scalable and easy for companies to automate.
  • 04:18
    Using personalized handwritten notes to break through the noise
    Handwritten notes break through the noise in an age of nonstop emails and notifications. They elicit curiosity and are extremely powerful when it comes to relationship building.
  • 05:44
    Using personalized handwritten notes for marketing and prospecting
    Personalized handwritten notes can be used to say thank you or make an introduction. When using it for marketing, make an introduction, have a strong CTA, then state your request.
  • 07:18
    Tracking personalized handwritten notes
    Personalized QR and discount codes are used by marketers to track the success of campaigns. Personalized handwritten notes should be reserved for high-value customers.
  • 08:30
    Marketing tools to use along with personalized handwritten notes
    Its most important to send personalized handwritten notes in a timely fashion. Companies usually include gift cards, promotional items, stickers, etc with the letters to clients.

Quotes

  • "The open rates, lifetime value, and shelf life are insurmountable when it comes to comparing personalized pen written notes to all the other digital forms of communication." -Rick Elmore, CEO, Simply Noted

  • "We all get over 100 emails a day and it all blends. When you get something handwritten in the mail, it's almost like a treat. The curiosity is there and you want to open it." -Rick Elmore, CEO, Simply Noted

  • "Handwritten notes in today's day and age are incredibly powerful. They're great relationship building tools and opportunity opening tools for prospecting." -Rick Elmore, CEO, Simply Noted

  • "Handwritten notes have an open rate of about 99% and there are studies out there that prove this." -Rick Elmore, CEO, Simply Noted

  • "This isn't a tool that you blast out to 19,000 of your email subscribers. This is a tool that you engage with a high value client; somebody who's a repeat customer." -Rick Elmore, CEO, Simply Noted

About the speaker

Rick Elmore

Simply Noted

 - Simply Noted

Rick is CEO of Simply Noted

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