Community tips from Meetup’s CEO — David Siegel // Meetup

David Siegel, CEO of Meetup, discusses what's happening in marketing from an executive's perspective. Community marketing literally puts your best customers first. It’s a non-intrusive and effective way to get in front of the right audience, but it starts with finding the right community organizers who are as passionate about your business as you are. Today, David offers tips for community building online.
About the speaker

David Siegel

Meetup

 - Meetup

David is CEO of Meetup

Show Notes

  • 02:14
    Meetup and community
    Community marketing builds relationships with your dedicated users who love your product. Companies like Google and Salesfoce use Meetup as a feedback mechanism for their communities.
  • 04:05
    How companies are using Meetup to build communities
    Companies can choose to sponsor groups that already have events, members and relationships. They also have the option to start these groups from the ground-up.
  • 06:04
    Community marketing in mid
    Community marketing works best with SMB and startup content marketing strategies. Lead generation opportunities are created when companies build a community passionate about the content they create.
  • 07:28
    Choosing the right community format for your content or business
    Its best to use a combination of in-person and online meetups to be most efficient. Ultimately, the meetup format heavily depends on whether the business is physical or virtual.
  • 09:27
    Effectively managing a community
    Success boils down to having a community organizer who is passionate about what youre doing. Ideally, it should be an employee and you can opt to pay them in cash or incentivize them with company swag.
  • 10:19
    Tips for building successful communities
    Communities must have events, supportive relationships, and consistently add new people. However, there must be a balance maintained with existing members as new ones are added.
  • 11:53
    Managing community managers
    Its essential that community managers have access to leaders in the company. This provides an avenue for feedback on concerns and opportunities for improvement.

Quotes

  • "There's many companies that have just a percentage of time dedicated to community-based marketing. And it's a percentage of people's jobs. The future is going to be full-time, community marketers." -David Siegel, CEO, Meetup

  • "Rather than having to deal with starting a group with nothing, companies get to take over a group that already has existing events, existing relationships, and potentially thousands of members." -David Siegel, CEO, Meetup

  • "Once youre a SMB or startup, the best place that community fits into is part of a content marketing strategy." -David Siegel, CEO, Meetup

  • "If you have a gym, or a physical location, then you want to have in-person events, because the experience is an in-person type of experience." -David Siegel, CEO, Meetup

  • "If you're a global podcast, having 100 different locations in 100 different cities throughout the world is inefficient. Youd want to have a virtual meetup group, or Facebook group, etc." -David Siegel, CEO, Meetup

  • "When communities fail, it's because there isnt a person who is helping to facilitate the success of the community full stop." -David Siegel, CEO, Meetup

  • "I meet periodically with all of our key organizers and organizers, so that they can feel that they have a direct relationship with the CEO of Meetup." -David Siegel, CEO, Meetup

About the speaker

David Siegel

Meetup

 - Meetup

David is CEO of Meetup

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