Why startup marketing isn’t what it used to be — Melissa Kwan // eWebinar

Melissa Kwan, Co-Founder and CEO at eWebinar, talks about startup marketing. Before data restrictions and privacy concerns, startup marketing typically involved investing in Facebook ads to drive brand awareness and gain customer insights. Now that Facebook has started to prioritize privacy, building a personal brand to launch a product has become the go-to strategy for smart marketers. Today, Melissa discusses why startup marketing isn't what it used to be.
About the speaker

Melissa Kwan

eWebinar

 - eWebinar

Melissa is the CEO and Co-Founder at eWebinar

Watch our Webinar

Show Notes

  • 03:06
    Startup marketing and Facebook ads
    Although Facebook ads were once effective for startup marketing, targeting audiences is now challenging due to lower user attention and privacy concerns. Many people react negatively to ads, leading to potential harm to a company's reputation.
  • 06:02
    Leveraging personal branding to build trust with startup audiences
    A growing trend in startup marketing is the emphasis on personal branding to launch a product. By building a voice behind the product, executives, founders, and other team members can foster connections with their audience, enabling them to learn about and engage with the brand.
  • 09:05
    Building a personal brand as a marketing channel for SaaS products
    To effectively promote a product or service, building your personal brand should be your first priority. By regularly posting on LinkedIn, Melissa has quadrupled her audience and attracted new prospects to join eWebinar demos.
  • 12:44
    Finding out where your customers are
    One of the best ways to determine where your customers are hanging out is to ask them. By conducting interviews with your best customers quarterly, you can gain insights on which communities they belong to, how they search, new products, etc.
  • 15:59
    The importance of creating your own audience
    To get in front of your customers in communities like Slack, it depends on other people discussing your brand. While integrating into these communities is crucial, so creating your own community and audience to enable you to promote your business on your own terms.

Quotes

  • "For the first time, people care a lot about the people behind the company, almost more than the product. So now you're seeing company executives, founders, etc, posting their experiences on LinkedIn." -Melissa Kwan, Co-Founder, eWebinar

  • "The one trend that I'm seeing now is people building personal brands behind the product. And their audience learns about the product through connecting with their personal brand." -Melissa Kwan, Co-Founder, eWebinar

  • "Rand Fishkin didn't spend any effort on SEO for SparkToro. By building a personal brand and posting content and experiences through personal accounts, they got to $1.5 million ARR in two years. -Melissa Kwan, Co-Founder, eWebinar

  • "Six months after launching the business, one of the most impactful exercises that I did was interview our 10 best customers. " -Melissa Kwan, Co-Founder, eWebinar

  • "You have to create your own community, your own audience, something that belongs to you, so you can say whatever you want." -Melissa Kwan, Co-Founder, eWebinar

About the speaker

Melissa Kwan

eWebinar

 - eWebinar

Melissa is the CEO and Co-Founder at eWebinar

Watch our Webinar
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