The best data source to understand what is popular in B2B media

Marketers struggle with AI reliability and accuracy. Charlie Grinnell is Co-CEO of RightMetric, a strategic research firm specializing in external data intelligence for competitive marketing insights. The discussion covers treating AI as a "frenemy" that requires structured data inputs, building automation workflows through iterative testing, and validating AI outputs by asking it to explain its reasoning process.
About the speaker

Charlie Grinnell

RightMetric

 - RightMetric

Charlie is Co-CEO at RightMetric

Episode Chapters

  • 01:40: AI Creates Short-Term Work

    AI requires significant upfront investment in data organization, documentation, and process development before delivering long-term automation benefits.

  • 04:20: Three Levels of AI Maturity

    Organizations progress from using AI as a manual assistant to building automated workflows and finally achieving true autonomous agents with feedback loops.

  • 06:42: Writing SOPs Before Automation

    Creating detailed standard operating procedures for human assistants provides the foundation for building effective AI agents and workflows.

  • 09:02: Building Automated Networking Agents

    A detailed walkthrough of creating an AI agent that automatically identifies relevant contacts to reach out to based on calendar events and travel plans.

  • 12:38: Organizing Data for AI Success

    Consolidating internal data sources into unified, chronologically organized systems provides the foundation for effective AI implementation.

  • 15:30: The External Data Blind Spot

    Marketers over-rely on first-party data comfort while missing critical external market signals that provide competitive context and category performance insights.

  • 18:46: Data Accuracy Reality Check

    Even internal analytics platforms provide estimates rather than precise measurements, making directional accuracy from external sources valuable for strategic decision-making.

  • 21:24: Validating AI Insights Through Questioning

    Asking AI to explain its reasoning and methodology helps identify potential errors while developing critical thinking skills for better human-AI collaboration.

  • 23:36: Building a Healthier AI Relationship

    Establishing clear data foundations, maintaining human judgment, and gradually scaling workflows creates sustainable AI partnerships that enhance rather than replace human capabilities.

  • 29:46: Best B2B Media Data Sources

    SparkToro aggregates multiple data sources including podcast listening, content consumption, and social engagement to provide comprehensive audience intelligence for B2B marketers.

  • 32:30: Simple Automation Tech Stack

    Non-technical marketers can build effective automation using accessible tools like Zapier, Lindy AI, and Twilio without coding knowledge.

  • 36:09: Advanced Video Performance Analysis

    AI agents can analyze video content frame-by-frame to identify visual elements that correlate with viewer engagement and retention patterns.

  • 39:02: The Dashboard Deception

    Internal dashboards create false confidence by showing incomplete pictures, hiding blind spots that external data sources could reveal for better strategic decisions.

Episode Summary

  • The Best Data Source to Understand What's Popular in B2B Media

    # n

    Introduction

    # Charlie Gri ell, Co-CEO of RightMetric, reveals why marketers' obsession with first-party data creates dangerous blind spots in their strategy. With experience leading marketing at Red Bull and Aritzia, Gri ell has built a strategic research firm that helps brands like Meta and lululemon decode what audiences actually do online. His perspective challenges the conventional wisdom that internal dashboards tell the full story of marketing performance.#n#n1

    Why External Data Matters More Than You Think

    # The wake-up call came during a seemingly successful quarter at a women's fashion brand. After presenting 20% month-over-month growth to the CEO, Gri ell was asked a simple question that changed his perspective forever: "How much did the category grow?" The CEO's point was sharp: "If the category grew 5%, I should give you a raise. But if the category grew 80%, I should fire you right now." This moment crystallized a fundamental truth - without external benchmarks, marketers are essentially marking their own homework.#n#n1

    The Comfort Trap of Internal Dashboards

    # Marketers have been trained for the past 10-15 years to focus exclusively on their own data. While internal analytics provide valuable insights, they create what Gri ell calls a "warm hug" effect - everything looks good when it's going up and to the right. But this comfort is deceptive. Your Google Analytics might show impressive numbers, but without understanding competitive context, you're flying blind in a crowded marketplace.#n#n1

    Building a Complete Picture with B2B Media Intelligence

    # When asked about the best data source for understanding B2B media trends, Gri ell points to SparkToro as a gateway tool. "It shows what specific audiences are reading, watching, and listening to," he explains. Unlike single-cha el analytics, SparkToro aggregates multiple data sources - podcast listening habits, content consumption patterns, social cha el engagement, and creator affinities. This multi-dimensional view reveals where your target audience actually spends their attention, not just where you hope they do.#n#n1

    The Deep Cuts: Advanced External Data Sources

    # Beyond SparkToro, Gri ell's tech stack includes SimilarWeb for web traffic intelligence and Tubular Labs for video analytics. Tubular Labs particularly stands out with unrestricted API access to all major social platforms, providing insights into what's driving views, which creators are growing, and what content formats resonate. As video continues to dominate online engagement, understanding these patterns becomes critical for B2B marketers trying to cut through the noise.#n#n1

    Practical Applications for Marketing Strategy

    # The real power of external data emerges when combined with AI-driven analysis. RightMetric has built agents that analyze videos frame by frame, mapping visual elements to performance metrics. This reveals specific patterns - whether quick cuts in the first three seconds improve retention, or if product close-ups drive engagement. These insights go beyond vanity metrics to uncover what actually keeps audiences watching.#n#n1 Understanding competitive benchmarks transforms how marketers approach strategy. Instead of celebrating internal growth in isolation, teams can identify whether they're gaining or losing market share. External data reveals content gaps competitors haven't addressed, emerging topics gaining traction, and audience segments being underserved. This intelligence enables marketers to "outsmart, not outspend" their competition.#n#n1

    Conclusion

    # The biggest lie marketers tell themselves, according to Gri ell, is that their dashboards show the full picture. As he puts it: "It isn't what we don't know that gives us trouble. It's what we think we know, but just ain't so." While first-party data remains valuable, the most successful B2B marketers combine internal metrics with external intelligence to understand their true position in the market. The tools exist - from SparkToro to SimilarWeb to Tubular Labs - but success requires shifting from an internal-only mindset to embracing the full context of your competitive landscape.#n#n1
About the speaker

Charlie Grinnell

RightMetric

 - RightMetric

Charlie is Co-CEO at RightMetric

Related Podcasts by Category

Up Next: