The most human skill that becomes more valuable as AI gets better
- Part 1Why great marketing is like baking Cookies
- Part 2Stop obsessing over this marketing metric
- Part 3Ban this phrase from every AI marketing keynote
- Part 4One thing marketers should stop doing immediately
- Part 5Are we heading toward a future where brands matter less or more?
- Part 6 The most human skill that becomes more valuable as AI gets better
Episode Chapters
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00:05: Top Marketing Information Sources
Discussion of various resources including Claude AI, MKT1 publication, AI influencers on Instagram, and how social media has become a valuable cha el for marketing insights.
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00:55: Using AI for Research
Exploration of how Claude and Notebook LM work together to organize and synthesize marketing research, creating a digital twin for debate and analysis.
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01:59: Building AI Tools
Examples of custom AI projects including share voice tracking tools and the reality check that comes when practical implementation meets ambitious ideas.
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02:33: Marketers Can Code Now
How AI democratizes technical skills, allowing marketers to build their own tools and finally tell engineering teams they can do their job too.
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02:55: Creative AI Applications
A playful example of using AI to create dynamic page colors that change throughout the day, mimicking sunrise to sunset transitions for time awareness.
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Episode Summary
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The Most Human Skill That Becomes More Valuable as AI Gets Better
Introduction
Amanda Cole, CMO of Bloomreach, reveals a counterintuitive truth about marketing in the AI era: the ability to experiment and fail quickly has become the most valuable human skill. As AI tools democratize technical capabilities, Cole demonstrates how marketers can leverage platforms like Claude and NotebookLM to build everything from share-of-voice trackers to custom applications—even if they don't always work perfectly. Her approach challenges traditional marketing boundaries and showcases why embracing imperfect experimentation drives i ovation. -
AI as the Great Equalizer in Marketing
Cole's perspective on AI adoption reflects a fundamental shift in marketing power dynamics. "For all of our lives, everybody has been able to do the job of marketing. They've all told us how to write copy better, how design could be better, what swag could be better. And now finally, we can say to engineering, we can do your job," she explains. This democratization of technical skills empowers marketers to prototype solutions independently, test hypotheses rapidly, and validate ideas without waiting for engineering resources. The real value isn't in building perfect tools—it's in the ability to experiment fearlessly and learn from failures. -
Building a Personal AI Research System
Cole's daily workflow demonstrates practical AI integration for continuous learning. She starts each day with Claude, using it to identify thought leaders, discover relevant content, and synthesize information from multiple sources. Her research system extends to NotebookLM, where she organizes findings into project folders and creates what she describes as "almost a digital twin version of yourself that you can debate with based on the context sources." This systematic approach to knowledge management enables her to stay current with marketing trends while building a searchable repository of insights that inform strategic decisions. -
The Power of Imperfect Prototypes
Cole's experience building a share-of-voice tracking tool illustrates the new marketing mindset required for AI success. Despite co ecting Claude to Supabase and Vercel to create what she thought was an i ovative solution, her PR team quickly identified fundamental flaws. Rather than viewing this as failure, Cole celebrates the attempt: "I get really excited about the stuff that I build, and then when we go to actually use it, it doesn't necessarily work or it's not as cool as I thought." This willingness to build, fail, and learn represents the human skill that AI amplifies rather than replaces—creative problem-solving through rapid experimentation. -
Finding I ovation in Unexpected Places
Cole's information sources reveal how modern marketing leaders stay ahead. Beyond traditional cha els, she leverages Instagram for bite-sized AI insights from influencers like Allie Miller, combines MKT1's frameworks with practical applications, and uses AI tools to discover new resources. Her most creative application—a gradient-based time tracker that shifts colors throughout the day—demonstrates how experimentation leads to unexpected i ovations. While seemingly trivial, this tool helps her maintain awareness of time and productivity, showing how small experiments can yield practical benefits. -
Conclusion
Amanda Cole's approach to AI in marketing emphasizes experimentation over perfection, learning over expertise, and creativity over technical precision. As AI tools become more sophisticated, the human skills of curiosity, resilience in failure, and creative problem-solving become increasingly valuable. Marketing leaders who embrace this mindset—building imperfect prototypes, learning from failures, and constantly experimenting—will find themselves better positioned to leverage AI's full potential. The future belongs not to those who wait for perfect solutions, but to those who build, fail, learn, and iterate rapidly in pursuit of i ovation. -
- Part 1Why great marketing is like baking Cookies
- Part 2Stop obsessing over this marketing metric
- Part 3Ban this phrase from every AI marketing keynote
- Part 4One thing marketers should stop doing immediately
- Part 5Are we heading toward a future where brands matter less or more?
- Part 6 The most human skill that becomes more valuable as AI gets better
Up Next:
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Part 1Why great marketing is like baking Cookies
Personalization at scale remains one of marketing's biggest technical challenges. Amanda Cole, Chief Marketing Officer at Bloomreach, brings over 15 years of SaaS marketing experience and expertise in AI-powered ecommerce platforms. Cole discusses how AI has evolved beyond buzzword status to become fundamental marketing infrastructure, comparing effective personalization strategies to precision baking where timing and ingredient ratios determine success. She outlines practical frameworks for unifying customer and product data across marketing channels and explains how real-time individualization drives measurable commerce growth.
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Part 2Stop obsessing over this marketing metric
Marketing teams obsess over vanity metrics instead of customer happiness. Amanda Cole, CMO of Bloomreach, explains why effective marketing strategy mirrors baking perfect cookies. She outlines how AI-powered personalization platforms unify customer and product data for real-time individualized experiences. Cole also discusses moving beyond "AI marketing" buzzwords to focus on embedded intelligence that drives actual business outcomes.
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Part 3Ban this phrase from every AI marketing keynote
AI marketing buzzwords obscure real business value. Amanda Cole, CMO of Bloomreach, explains why marketers should stop using "AI" and "democratize" in presentations. She advocates for focusing on practical customer data unification and real-time personalization strategies. Cole discusses how modern ecommerce platforms should seamlessly integrate predictive models without the marketing hype.
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Part 4One thing marketers should stop doing immediately
Marketers need to stop overusing "AI" in every campaign and keynote presentation. Amanda Cole, Chief Marketing Officer at Bloomreach, explains why artificial intelligence should be treated as standard marketing practice rather than a buzzword. She advocates for eliminating jargon like "democratize" from marketing vocabulary and treating AI-powered personalization as fundamental to modern ecommerce strategy. Cole also discusses how Bloomreach's platform integrates customer data to deliver individualized experiences without relying on trendy terminology.
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Part 5Are we heading toward a future where brands matter less or more?
Brand differentiation becomes harder as AI commoditizes marketing capabilities. Amanda Cole, CMO at Bloomreach, explains how ecommerce personalization platforms maintain competitive advantage. She discusses moving beyond "AI marketing" terminology, implementing real-time individualized experiences across channels, and building sustainable differentiation through integrated customer and product data strategies.
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Part 6The most human skill that becomes more valuable as AI gets better
Marketing teams struggle with AI implementation while maintaining human connection. Amanda Cole, Chief Marketing Officer at Bloomreach, explains how authentic storytelling becomes more valuable as automation increases. She demonstrates using Claude for daily research workflows, building custom share-of-voice tracking tools with Supabase integration, and organizing strategic insights through NotebookLM project folders.