The Rise of “Offline” Digital Channels — Jacob Ross // PebblePost

Jacob Ross, CEO of PebblePost, talks about the role of offline media and the future of marketing. Marketers are facing immense pressure to deliver results and are looking for new ways to evaluate and measure their marketing. The reality is that cookies are going away, but privacy regulations aren't, so brands need fresh ways to reach consumers with relevance and scale. Today, Jacob discusses the rise of offline digital channels.
About the speaker

Jacob Ross

PebblePost

 - PebblePost

Jacob is the CEO of PebblePost

Show Notes

  • 02:02
    The importance of the home in the consumer journey
    While consumers spend more time online researching purchases, the home remains a critical part of the consumer journey. By connecting people's interests with relevant messages sent to their homes, you can create a highly effective connection between consumers and brands,
  • 03:47
    PebblePosts reinvention of traditional direct mail
    PebblePost revolutionized direct mail by combining it with digital technology through the use of digital signals, algorithms, and measurement. This approach enables advertising channels to use digital principles to connect with consumers through traditional offline channels
  • 05:43
    Using data to understand the performance of direct mail
    PebblePost uses digital signals to understand a consumer's intent and matches it with a postal address to send relevant mail. After the mail gets to the prospect during the consideration phase, the impact is measured and the results are shared with the brand.
  • 08:02
    Tracking and measuring the performance of direct mail advertising
    The performance of direct mail is tracked and measured through a unique postal address and matchback analysis. In a matchback analysis, credit is claimed for conversions when a household receives a piece of mail and subsequently makes a purchase.
  • 10:00
    Conversion tracking for other digital offline channels
    While the targeting is similar for CTV and direct mail, measurement can vary depending on the objectives. However, PebblePost is exploring the possibility of using direct mail tactics to measure the impact of advertising in other channels for their brands.
  • 12:26
    Measuring the effectiveness of out of home advertising and offline channels
    Measuring the effectiveness of out-of-home advertising and other offline channels poses a challenge in marketing. Despite solutions like using a free WiFi network to link phone exposure to ads, traditional means like aggregate sales lift remain reliable for channels like billboards.
  • 14:04
    Allocating marketing budget in the era of offline digital channels
    In the face of privacy regulations and cookie depreciation, brands need new ways to reach consumers with relevance at scale. This requires the investigation of new channels and the need for a data-driven, test-and-learn approach.

Quotes

  • "If you connect what people are interested in with finding them at home with relevant messages, you can create a very relevant, high-performing connection between a consumer and a brand." -Jacob Ross, CEO, PebblePost

  • "When I met the PebblePost team four years ago, I was blown away because what they had done is they had figured out how to reinvent traditional direct mail." -Jacob Ross, CEO, PebblePost

  • "The beauty of direct mail is that everything is trackable down to a unique postal address." -Jacob Ross, CEO, PebblePost

  • "One of the conversations that we've been having with our brands is, could we help using direct mail tactics measure the impact of advertising in other channels?" -Jacob Ross, CEO, PebblePost

  • "Brands need new ways to reach consumers with relevance at scale. Sometimes what's old becomes new again. And sometimes there is a need to investigate in new ways, new channels." -Jacob Ross, CEO, PebblePost

About the speaker

Jacob Ross

PebblePost

 - PebblePost

Jacob is the CEO of PebblePost

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