The Rise of “Offline” Digital Channels — Jacob Ross // PebblePost
- B2B
- Direct Mail, Programmatic Advertising
- Advertising Platform, Marketing Analytics
- Performance Marketing, Marketing Strategy
- Part 1 The Rise of “Offline” Digital Channels — Jacob Ross // PebblePost
- Part 2Why Engaging Customers At Home Matters — Jacob Ross // PebblePost
Show Notes
-
02:02The importance of the home in the consumer journeyWhile consumers spend more time online researching purchases, the home remains a critical part of the consumer journey. By connecting people's interests with relevant messages sent to their homes, you can create a highly effective connection between consumers and brands,
-
03:47PebblePosts reinvention of traditional direct mailPebblePost revolutionized direct mail by combining it with digital technology through the use of digital signals, algorithms, and measurement. This approach enables advertising channels to use digital principles to connect with consumers through traditional offline channels
-
05:43Using data to understand the performance of direct mailPebblePost uses digital signals to understand a consumer's intent and matches it with a postal address to send relevant mail. After the mail gets to the prospect during the consideration phase, the impact is measured and the results are shared with the brand.
-
08:02Tracking and measuring the performance of direct mail advertisingThe performance of direct mail is tracked and measured through a unique postal address and matchback analysis. In a matchback analysis, credit is claimed for conversions when a household receives a piece of mail and subsequently makes a purchase.
-
10:00Conversion tracking for other digital offline channelsWhile the targeting is similar for CTV and direct mail, measurement can vary depending on the objectives. However, PebblePost is exploring the possibility of using direct mail tactics to measure the impact of advertising in other channels for their brands.
-
12:26Measuring the effectiveness of out of home advertising and offline channelsMeasuring the effectiveness of out-of-home advertising and other offline channels poses a challenge in marketing. Despite solutions like using a free WiFi network to link phone exposure to ads, traditional means like aggregate sales lift remain reliable for channels like billboards.
-
14:04Allocating marketing budget in the era of offline digital channelsIn the face of privacy regulations and cookie depreciation, brands need new ways to reach consumers with relevance at scale. This requires the investigation of new channels and the need for a data-driven, test-and-learn approach.
Quotes
-
"If you connect what people are interested in with finding them at home with relevant messages, you can create a very relevant, high-performing connection between a consumer and a brand." -Jacob Ross, CEO, PebblePost
-
"When I met the PebblePost team four years ago, I was blown away because what they had done is they had figured out how to reinvent traditional direct mail." -Jacob Ross, CEO, PebblePost
-
"The beauty of direct mail is that everything is trackable down to a unique postal address." -Jacob Ross, CEO, PebblePost
-
"One of the conversations that we've been having with our brands is, could we help using direct mail tactics measure the impact of advertising in other channels?" -Jacob Ross, CEO, PebblePost
-
"Brands need new ways to reach consumers with relevance at scale. Sometimes what's old becomes new again. And sometimes there is a need to investigate in new ways, new channels." -Jacob Ross, CEO, PebblePost
- Part 1 The Rise of “Offline” Digital Channels — Jacob Ross // PebblePost
- Part 2Why Engaging Customers At Home Matters — Jacob Ross // PebblePost
Up Next:
-
Part 1The Rise of “Offline” Digital Channels — Jacob Ross // PebblePost
Jacob Ross, CEO of PebblePost, talks about the role of offline media and the future of marketing. Marketers are facing immense pressure to deliver results and are looking for new ways to evaluate and measure their marketing. The reality is that cookies are going away, but privacy regulations aren't, so brands need fresh ways to reach consumers with relevance and scale. Today, Jacob discusses the rise of offline digital channels.
-
Part 2Why Engaging Customers At Home Matters — Jacob Ross // PebblePost
Jacob Ross, CEO of PebblePost, talks about the role of offline media and the future of marketing. Nowadays, the home has become a fortress of consumer activity where people make significant purchasing decisions. Direct mail is making a resurgence as it allows brands to reach customers with relevance and respect, enabling consumers to consider products and services at their own leisure. Today, Jacob discusses why engaging customers at home matters most.
Play Podcast