Generate reviews by cultivating customer relationships — Garrett Sussman // Grade.Us

In today's Product Spotlight episode, we are going to uncover the secrets to cultivating your customer relationships to help grow your brand and your business. Joining us is Garrett Sussman, a Senior Content Manager at Grade.Us, which is a property owned by our friends at ASG MarTech - a sponsor of the MarTech podcast.
About the speaker

Garrett Sussman

Grade.Us

 - Grade.Us

Garrett is a Senior Content Manager at Grade.Us, which is a property owned by our friends at ASG MarTech - a sponsor of the MarTech podcast.

  • Part 1 Generate reviews by cultivating customer relationships — Garrett Sussman // Grade.Us

Show Notes

Quotes

  • “grade.us focus on whole reputation management channel.” - Garrett

  • “Historically, reputation management was this reactive process of getting rid of any negative mentions online.” - Garrett

  • “Online reviews are a big part of the customers journey.” - Garrett

  • “Every industry is being impacted by reviews.” - Garrett

  • “Positive reviews can be used all over social media, on your website, and even in your advertising campaigns.” - Garrett

  • “The most effective way to get reviews is going to be that face to face personal ask.” - Garrett

  • “grade.us offers review monitoring.” - Garrett

  • “We have a plugin that you can put on your website which allows you to stream positive reviews.” - Garrett

  • “Most people will write a review if you ask them.” - Garrett

  • “We have a 14-day free trial where you can start sending out these email drip campaigns and upload a list of your customer's emails to start getting those reviews. Just go to grade.us/signup” - Garrett

  • Part 1 Generate reviews by cultivating customer relationships — Garrett Sussman // Grade.Us
About the speaker

Garrett Sussman

Grade.Us

 - Grade.Us

Garrett is a Senior Content Manager at Grade.Us, which is a property owned by our friends at ASG MarTech - a sponsor of the MarTech podcast.

Up Next:

  • Current Podcast

    Part 1Generate reviews by cultivating customer relationships — Garrett Sussman // Grade.Us

    In today's Product Spotlight episode, we are going to uncover the secrets to cultivating your customer relationships to help grow your brand and your business. Joining us is Garrett Sussman, a Senior Content Manager at Grade.Us, which is a property owned by our friends at ASG MarTech - a sponsor of the MarTech podcast.