Creating the Fetch Price Index — Birk Cooper // Fetch

Birk Cooper, CMO at Fetch, looks at the efficacy of loyalty and rewards programs. During the pandemic, consumer spending was up, demand was high, supply chains were in shambles, and prices increased as a consequence. Now, we’re starting to see a shift in demand, and, with purchase behavior being ‘up for grabs’ with shoppers, the data the Fetch Index Price provides is crucial for brands looking to grab market share and change buyer behavior long-term. Today, Birk discusses creating the Fetch Price index.
About the speaker

Birk Cooper

Fetch

 - Fetch

Birk is the CMO at Fetch

Show Notes

  • 02:40
    The Fetch Price Index
    The Fetch Price Index is a monthly release that uses Fetch platform data to understand what is happening with inflation, purchase behavior, and demand trends. For brands, its useful to understand these trends.
  • 03:44
    Data sources for the Fetch Price Index
    Fetch looks at the prices of the items that users are buying based on scanned receipts. Analysis is done on price, inflation, demand, the number of trips, and all the sub-drivers that are important to understand whats happening with the consumables category.
  • 05:08
    How the Fetch Price Index looks at inflation
    The Fetch Price Index doesnt just look at inflation and pricing. It also looks at the underlying trends driving demand, pricing, and inflation.
  • 07:30
    How demand impacts inflation
    Consumer demand sets the tone for pricing. Now that the high levels of demand from the pandemic are subsiding, it will be interesting to see how brands and retailers respond with their pricing.
  • 08:52
    How brands can leverage times of upheaval to build relationships with consumers
    When consumers switch to buying private label or make changes to the mix of items they buy, its an opportunity for brands to grab market share. Using these drastic changes in consumer behavior, brands have the chance to build relationships with them.
  • 10:00
    Brands that have performed well since the pandemic
    Though one-stop shops and discount stores like Costco and Dollar General have increased their prices, theyre still doing well. These brands continue to perform well because of their brand perception in the market.
  • 11:47
    What marketers should takeaway from the Fetch Price Index
    Marketers can use Fetch Price Index data to activate and change consumer buying behavior. In a time where purchase behavior within a household is changing, the Fetch platform can help marketers build long-term relationships with customers for their brands.

Quotes

  • "We put out the Fetch Price Index right before the Consumer Price Index. Because ours is in real-time, we typically beat the CPI by a couple of days each month." -Birk Cooper, CMO, Fetch Rewards

  • "We're starting to see demand wane, and that is something that we bring within the Fetch Price Index that's really powerful. It's not just looking at inflation and pricing, it's looking at the drivers." -Birk Cooper, CMO, Fetch Rewards

  • "We have a longitudinal panel of several hundred thousand shoppers we track that have been scanning receipts for several years now. And their quantity of receipts have remained consistent." -Birk Cooper, CMO, Fetch Rewards

  • "We're starting to see the number of items entering the house wane and shift towards private label. Target just put something talking about how much their private label has grown." -Birk Cooper, CMO, Fetch Rewards

  • "The most important part of the Fetch Price Index that we put out each month is the drill down into demand. That's what's ruling the day right now for what brands and retailers are doing with pricing." -Birk Cooper, CMO, Fetch Rewards

  • "During times of change for shoppers, it's a fantastic opportunity to grab market share." -Birk Cooper, CMO, Fetch Rewards

  • "If people are now trading down to private label or making changes in the mix of items that they buy, its a fantastic opportunity for brands to insert themselves and build a relationship." -Birk Cooper, CMO, Fetch Rewards

  • "Where purchase behavior is up for grabs within a household, it's an extremely important time for brands and retailers to activate and use a program like Fetch to shift behavior." -Birk Cooper, CMO, Fetch Rewards

  • "Data by itself has no value. It's what you do with it. And, Fetch offers the platform to activate and change that behavior long-term for your brand or retailer." -Birk Cooper, CMO, Fetch Rewards

About the speaker

Birk Cooper

Fetch

 - Fetch

Birk is the CMO at Fetch

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