Why CRO needs to be your main focus — Will Laurenson // Customers Who Click

Joining us is Will Laurenson, Founder and CEO of Customers Who Click, which is a consultancy that helps its clients optimize their customer journey to turn paid traffic into customers, increase their average order values and retain those customers for longer. Today, Will and I are going to discuss why CRO needs to be your main focus as a marketer.
About the speaker

Will Laurenson

Customers Who Click

 - Customers Who Click

Will is a Customer Marketing Consultant working with D2C businesses to improve conversion rates, increase average order values, and generate higher lifetime customer values for his clients.

Show Notes

Quotes

  • “Almost every company I see focuses on traffic. if you don't drive the traffic, you've got nothing.” - Will

  • “You've got to keep working on making sure that experience is the best possible so that you're not wasting that money.”- Will

  • “At the end of the day, you're always hypothesis testing. It's a very scientific medium doing conversion rate optimization.” - Benjamin

About the speaker

Will Laurenson

Customers Who Click

 - Customers Who Click

Will is a Customer Marketing Consultant working with D2C businesses to improve conversion rates, increase average order values, and generate higher lifetime customer values for his clients.

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