Emotional impact of AI on Marketers

Head of Growth at Zuper, Rob Freedman, delves into the emotional impact of AI on marketers. Discover how AI is transforming the marketing landscape, affecting how marketers strategize and connect with their audience on a deeper level. Join Rob as he explores the evolving role of AI in shaping emotional connections between brands and consumers in the digital age.
About the speaker

Rob Freedman

Zuper

 - Zuper

Rob is the Head of Growth at Zuper

Free Trial of Zuper

Show Notes

  • 00:30
    Leveraging AI for personalized customer interactions.
    Discussion on how AI can be used to personalize marketing efforts through individual customer interactions.
  • 12:15
    Integrating AI into field operations for targeted messaging.
    Exploration of how AI can be integrated into field operations to deliver targeted messaging and enhance customer loyalty.
  • 25:45
    Balancing cost effective customer acquisition with growth and retention.
    Insights on maintaining a balance between cost-effective customer acquisition, predictable growth, and customer retention strategies.

Quotes

  • “A lot of us just crave the human touch, literally, figuratively.” - Rob Freedman

  • “The unintentional bias that we could be putting out there is one broken brain moment for us.” Rob Freedman

  • “AI can analyze these huge amounts of customer information, and it can pretty much tell me [...] what their needs or preferences and what their emotions are at a deeper level.” - Rob Freedman

About the speaker

Rob Freedman

Zuper

 - Zuper

Rob is the Head of Growth at Zuper

Free Trial of Zuper
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