Optimizing PPC is not how you grow — Chris Nawrocki // Heur

Chris Nawrocki, Co-Founder and CMO of Heur, talks about the challenges and opportunities in the evolving landscape of advertising. PPC ads can generate immediate visibility and traffic to your website or landing page. However, to achieve sustainable growth, it's important to adopt a comprehensive marketing strategy that incorporates multiple channels and tactics. Today, Chris discusses why optimizing PPC is not how you grow.
About the speaker

Chris Nawrocki

Heur

 - Heur

Chris is the Co-founder and CMO of Heur

Show Notes

  • 02:24
    Why optimizing PPC only isn't the key to growth
    Relying on a single channel for a significant portion of your revenue is a risk to your business. Instead, diversifying the channel mix and adopting a multi-channel strategy is crucial for achieving sustainable growth and reaching your desired goals.
  • 04:07
    The elements of a comprehensive marketing mix
    In addition to the three to five percent for Facebook, email marketing should account for 15 to 20% of total revenue. Organic and Google Ads should contribute 20 to 25% and 25 to 30% of total revenue respectively.
  • 05:10
    Balancing retention and demand generation in a multi channel marketing strategy
    Aim for a retention rate of 60% and focus on acquiring 40% new customers. Consider prioritizing acquisition through Facebook, while Google ads can focus on the middle funnel and leverage email marketing to re-engage customers and get repeat purchases.
  • 07:31
    The rebirth of tried and tested channels
    Shifting brand marketing and rich media from Facebook to display and YouTube is now more profitable for gaining market share. Likewise, the rise of AI-driven direct mail indicates a renaissance of traditional marketing channels.
  • 09:06
    The importance of embracing a specialist generalist approach
    Being a specialist-generalist with the ability to work agnostically across a multi-channel mix allows you to move media around more successfully. Doing so enables marketers to start playing with a wider marketing mix and effectively manage and achieve their KPIs
  • 11:27
    Analyzing multi channel mix for bottom line impact
    ROI takes into account all costs incurred and output generated, including brand activity and associated expenses. Ultimately, it boils down to aligning marketing activities with a clear commercial output and goal, and that is likely where the digital industry is headed.

Quotes

  • "Any singular channel that drives more than 25 to 30% of your total revenue is a risk to your business." -Chris Nawrocki, Co-Founder, Heur

  • "The reality within Facebook is that as a channel, it's very constricted. Now, particularly within the UK, the CPMs are so challenging that it is no longer a scale channel." -Chris Nawrocki, Co-Founder, Heur

  • "If you're producing brand marketing and rich media, moving that over to display, pushing that through YouTube is a much more profitable way to get market share." -Chris Nawrocki, Co-Founder, Heur

  • "Being able to work agnostically across a multi-channel mix allows you to move media around far more successfully, and start playing with a wider marketing mix." -Chris Nawrocki, Co-Founder, Heur

About the speaker

Chris Nawrocki

Heur

 - Heur

Chris is the Co-founder and CMO of Heur

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