Community building secrets from your favorite band — Alex Ciccimarro // RCA Records

Alex Ciccimarro, Vice President of Marketing at RCA Records, talks about creating an effective marketing plan based on lessons learned from the music industry. More and more brands are starting to build communities around their products and services. Similarly, Grammy-winning artists like Logic, have successfully built communities that remain supportive even throughout long periods without any releases. Today, Alex discusses community-building secrets from your favorite band.
About the speaker

Alex Ciccimarro

RCA Records

 - RCA Records

Alex is Vice President of Marketing at RCA Records

Show Notes

  • 02:16
    How to cultivate a dedicated music community
    Figure out who your most engaged customers are and find ways to do things for them. This could include doing giveaways, special events, and highlighting stand-out community members.
  • 05:30
    Considerations when building a music community
    First, define the purpose and value of the community. Then, make a decision as to whether youll build the community or join a space within the existing music community.
  • 09:19
    Relationship building using band pages versus social media platforms
    Use platforms like Discord where people can talk to each other, and youre a part of it. Jumping off that engagement, go experiential with meetups and live events to further engagement.
  • 12:06
    Cultivating moderators and brand advocates
    Scaling community management boils down to the way a community is built. When people understand and believe in your goal, theyre more likely to engage in brand evangelism.

Quotes

  • "Sometimes you have to think about whether it makes sense to start the community, or you should find the community and be a part of it, and figure out how to stand out within it." -Alex Ciccimarro, VP of Marketing, RCA Records

  • "Your community could be the community board meeting, and you just have to go speak for 30 minutes. You just have to figure out where like-minded people are." -Alex Ciccimarro, VP of Marketing, RCA Records

  • "Places where it's just you doing all the talking arent communities, theyre cults. So, I prefer places like Discord and Facebook groups." -Alex Ciccimarro, VP of Marketing, RCA Records

  • "Nine times out of 10, the artist is the CEO of a business." -Alex Ciccimarro, VP of Marketing, RCA Records

  • "If you screw up and you make it better, the customer is going to be more happy than if everything went right in the first place. Because you guys overcame a challenge together." -Alex Ciccimarro, VP of Marketing, RCA Records

  • "People will naturally raise their hand if you do a good enough job of community building. They want to be moderators, people that are involved in the brand that you're building." -Alex Ciccimarro, VP of Marketing, RCA Records

About the speaker

Alex Ciccimarro

RCA Records

 - RCA Records

Alex is Vice President of Marketing at RCA Records

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