How we built Content-as-a-Service — Benjamin Shapiro & Todd Hines // I Hear Everything

Benjamin Shapiro and Todd Hines, CEO and Head of Content Operations respectively, recap this year on the MarTech podcast. After doing the MarTech and Voices of Search podcasts, I Hear Everything was able to standardize, automate, and replicate their processes. Out of that emerged the content as a service model that they’ve since been able to apply in order to help other brands grow their own podcasts and drive the impact of podcasting. Today, Benjamin and Todd discuss how they built content as a service.
About the speaker

Benjamin Shapiro & Todd Hines

I Hear Everything

 - I Hear Everything

Benjamin Shapiro and Todd Hines, CEO and Head of Content Operations of I Hear Everything

Show Notes

  • 02:12
    Why I Hear Everything decided to build content as a service
    After figuring out how to replicate the creation, launch, operation, and growth process for their own podcasts, content-as-a-service could be offered to other brands. So, by using automation and standardized processes, they could help other brands do the same thing.
  • 04:38
    Dealing with the first content
    For the Revenue Generator podcast, hosted by Doug Bell, the infrastructure and automation were copied from their existing podcast template. Beyond that, it boiled down to tapping into the clients network to solicit the first group of guests in order to gain traction in content production.
  • 06:54
    ??Training people to be their true authentic selves behind the microphone
    This was accomplished by allowing them to interview people from their network who they were already familiar with for their first eight to 10 episodes. Ultimately, they were able to get into the rhythm of being a podcast host because they were able to have casual conversations.
  • 07:33
    The benefits of building relationships with PR agents
    The relationships built with PR agents made it easy to create content at scale. Their network enables them to find great guests to be a part of the new shows I Hear Everything launched.
  • 08:52
    Things to consider when growing a podcast from scratch
    When starting a podcast, you must think about viral, organic, paid, and partnerships. You need to be producing great content at enough volume to launch a show, have a team to process that content, and you need a way to promote it.
  • 10:35
    What differentiates I Hear Everything from other podcast production companies
    In addition to helping people produce content, they help brands understand who's listening to their podcasts and enable retargeting in terms of driving people to their newsletters and getting people into their demand generation funnel.

Quotes

  • "When you start to do the same thing multiple times, you realize ways that you can automate certain processes and turn these one-offs into standard ways to do things." -Todd Hines, Content Operations Head, I Hear Everything

  • "For anybody that's starting a podcast, you have to do your first eight to 10 episodes before you really feel like you know what you're doing." -Benjamin Shapiro, CEO, I Hear Everything

  • "Building out the relationships with the PR reps out there really helped us tap in and make it easy to create content at scale and find great guests to be on the new shows that we've launched." -Benjamin Shapiro, CEO, I Hear Everything

  • "There are four things you need to really think about when you're going into podcasts. Viral, organic, paid, and partnerships." -Benjamin Shapiro, CEO, I Hear Everything

  • "One of the biggest secrets for us to be able to grow podcasts is working with the mowPod team." -Benjamin Shapiro, CEO, I Hear Everything

  • "The biggest differentiator is our ability to not only help people produce the content and get it out there, but also move beyond the awareness, driving impact of podcasting." -Benjamin Shapiro, CEO, I Hear Everything

About the speaker

Benjamin Shapiro & Todd Hines

I Hear Everything

 - I Hear Everything

Benjamin Shapiro and Todd Hines, CEO and Head of Content Operations of I Hear Everything

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