Marketing platform to a distributed industry — Tim Green // TeamUp

Tim Green, Chief Operating Officer at TeamUp, talks about what the marketing industry can learn from fitness. As marketers, we can gain valuable insights from the challenges faced by the fitness industry. One key aspect is how to differentiate from competitors in service-based industries, and how to maintain a clear, positive image with our target market. Today, Tim discusses the marketing challenges in the fitness industry.
About the speaker

Tim Green

TeamUp

 - TeamUp

Tim is the Chief Operating Officer at TeamUp

Show Notes

  • 02:56
    Understanding the fitness industrys offerings
    The way to understand the offerings in the fitness industry is by considering the delivery to the customer. By considering what the customer is buying and the type of service they are trying to access, you can categorize the different programs and offerings based on the delivery model.
  • 05:02
    Small businesses vs big companies in the fitness industry landscape
    The fitness industry comprises of both local studios with personal customer relationships and larger companies offering subscriptions. Oftentimes small, local businesses struggle to compete in marketing against well-funded larger companies.
  • 07:22
    Differentiating from competitors by reputation
    Differentiating from competitors in a crowded marketplace is a challenge and can only be achieved through a reputation for delivering a great product and service. Good marketing is understanding the benefits of the product and building the marketing strategy around it.
  • 10:07
    The challenges of scaling a fitness business
    Many small fitness business owners hit a plateau due to self-imposed limitations or a lack of marketing systems. However, with the right understanding and mentorship, they can scale beyond it.

Quotes

  • "Reputation is not something that can be created overnight. Every time you do good work with customers, and build trust with them, you're building that asset of your goodwill and your business." -Tim Green, COO, TeamUp

  • "The underlying part of good marketing is delivering a really great service and a product. And that's what a lot of businesses who struggle really don't understand." -Tim Green, COO, TeamUp

  • "If you've ever seen an episode of Kitchen Nightmares with Gordon Ramsay, it's amazing that 99% of the time, the food is bad. That's why the restaurants failing, it's not the marketing." -Tim Green, COO, TeamUp

  • "Marketing is understanding what your product is, and the benefits that it provides to customers. And that's what you build your marketing from." -Tim Green, COO, TeamUp

  • "When your claims are really close to your competitor's claims at any one time in a crowded marketplace, the only way to differentiate from competitors is by reputation." -Tim Green, COO, TeamUp

About the speaker

Tim Green

TeamUp

 - TeamUp

Tim is the Chief Operating Officer at TeamUp

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