No-code community engagement techniques — Steve Hartert // Jotform
- Part 1Leveraging no-code tech to maximize productivity — Steve Hartert // Jotform
- Part 2 No-code community engagement techniques — Steve Hartert // Jotform
Show Notes
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02:23No code community engagement techniques for marketersMarketers are using no-code tools like Jotform and Zapier in innovative ways to customize their communication channels with customers and reduce customer friction. To see what successful companies are using, marketers can consult resources like Capterra and G2.
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05:23Leveraging no code automation to drive business results within existing communitiesYou can monitor keywords and hashtags in existing communities using automation. When people mention your business or ask related questions, the system can identify it and respond with relevant content or resources.
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06:35How to measure community engagementMonitoring conversations and questions being asked within a community can provide valuable insights into its engagement levels. By using automation to respond to inquiries and provide relevant information, companies become proactive in helping to answer customer questions
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08:16Tips for successful community automationFocus on the common questions asked and where those questions are frequently asked. By identifying where these customers gather and customizing solutions to respond to their needs, you can satisfy the majority of your customer base and increase engagement.
Quotes
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"What are 90% of people doing 90% of the time? That's the extension of the 80/20 rule." -Steve Hartert, CMO, Jotform
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"If you know where your customers are gathering to talk amongst themselves, that's where you want to be." -Steve Hartert, CMO, Jotform
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"There's a core metric of 90% of people doing it 90% of the time because the other 10% is a steep hill to climb. But, youll satisfy the vast majority of your customer base by focusing on those other pieces." -Steve Hartert, CMO, Jotform
- Part 1Leveraging no-code tech to maximize productivity — Steve Hartert // Jotform
- Part 2 No-code community engagement techniques — Steve Hartert // Jotform
Up Next:
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Part 1Leveraging no-code tech to maximize productivity — Steve Hartert // Jotform
Steve Hartert, Chief Marketing Officer at Jotform, talks about how to increase efficiency and scale with no-code technology. No-code technology is a game-changer when it comes to maximizing productivity. It allows individuals and businesses to quickly create and automate tasks without the need for extensive programming knowledge or waiting for developers to create solutions. Today, Steve discusses leveraging no-code technology to maximize productivity.
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Part 2No-code community engagement techniques — Steve Hartert // Jotform
Steve Hartert, Chief Marketing Officer at Jotform, talks about how to increase efficiency and scale with no-code technology. Monitoring your community’s conversations helps you to understand their interests and needs. But, taking action and providing valuable solutions is crucial to driving community engagement, and that’s where no-code automation becomes incredibly useful. Today, Steve discusses no-code community engagement techniques.
