How to power AI using data — Kevin Tate // Clearbit

Kevin Tate, Chief Marketing Officer at Clearbit, talks about Clearbit’s B2B data activation platform for marketing intelligence. With accurate and diverse data sets, AI models can learn and make predictions with greater accuracy and reliability, driving better outcomes for businesses and their customers. Companies like Clearbit are playing a vital role by providing businesses with the necessary data to train their AI models effectively. Today, Kevin discusses how to power AI using data.
About the speaker

Kevin Tate

Clearbit

 - Clearbit

Kevin is the Chief Marketing Officer at Clearbit

Show Notes

  • 02:45
    Kevins thoughts on AI
    In his opinion, AI is the most exciting, controversial, and scary thing to happen to tech in recent years. While the AI wave opens up many possibilities, theres still uncertainty around how it will impact economies and jobs.
  • 04:31
    Clearbits AI applications
    Clearbit is working with companies to use its data to train AI models to understand company-specific information or technographic information. Clearbit's data is also used to enhance AI applications at the point of interaction, generating more accurate responses.
  • 06:29
    The future of Clearbit data and AI
    As it stands, companies use Clearbits data to train their models for marketing analysis and for real-time personalization through APIs. AI experiences require personalization, and the demand for ancillary systems that provide context is high as customers expect personalized interactions.
  • 08:24
    Clearbits approach to data compliance
    Clearbit focuses on being careful with how they collect, store, and manage data and helps customers be data compliant within the customer interaction context. However, the second aspect raises questions about compliance responsibility when mediating usage with an AI.
  • 09:18
    The future of OpenAI's GPT plugins and data providers
    Theres speculation on whether or not data providers will directly plug into the GPT plugins or if it will be more mediated by apps that rely on data. Compliance is an important consideration so it will be interesting to see how close the data will get to the generative AI process.
  • 10:36
    The potential implications of AI assisted content creation
    AI has the potential to reduce the time spent on content creation, allowing more time for ideation and distribution. However, theres concern that the use of AI in content creation could upset the balance between content effort and search engine value, potentially making good content less valuable.
  • 13:10
    Finding good signals amidst the noise of content generated by AI
    With the increase in content generated by AI, the problem of finding good content will become even more critical. In response, it is likely that well find new ways of directing and curating our attention.
  • 14:30
    Different approaches to using ChatGPT in ideation and exploration
    Kevins colleague, a creative director, has used ChatGPT to take an initial idea in different directions and explore the various possibilities. Essentially, beyond content creation, these tools are useful for experimentation and exploration.

Quotes

  • "Looking at different articles and points of view around AI, I keep having to limit my search to either this week or today, because things that came out two weeks ago are almost irrelevant at this point." -Kevin Tate, CMO, Clearbit

  • "AI is personally the most exciting, controversial, and scary thing to happen to tech in these many years." -Kevin Tate, CMO, Clearbit

  • "To date, companies have effectively licensed our data to train their models. We basically provide an entire market view." -Kevin Tate, CMO, Clearbit

  • "I saw a Gartner study that suggested that 86% of B2B customers expect a company to utilize their specific information when interacting with them." -Kevin Tate, CMO, Clearbit

  • "When you're trying to mediate a usage agreement with an AI, who do you hold compliant?" -Kevin Tate, CMO, Clearbit

  • "Ancillary systems that can provide contextual personalization are going to be in great demand for AI-driven experiences." -Kevin Tate, CMO, Clearbit

  • "When assisted by an AI-powered content helper, we can spend more time on the ideas and how to get the message out there. And as marketers, that expands our scope." -Kevin Tate, CMO, Clearbit

About the speaker

Kevin Tate

Clearbit

 - Clearbit

Kevin is the Chief Marketing Officer at Clearbit

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