Building healthy, engageable email lists

Brian Minick, Chief Operating Officer at ZeroBounce, delves into maximizing email marketing effectiveness. Amidst evolving algorithms and shifting consumer behaviors, building healthy and engageable email lists has become more challenging yet more crucial than ever. While marketers have traditionally relied on metrics like open rates and subscriber counts, today's landscape calls for a greater focus on quality to avoid ending up in the spam folder. Today, Brian discusses building healthy, engageable email lists.
About the speaker

Brian Minick

ZeroBounce

 - ZeroBounce

Brian is Chief Operating Officer at ZeroBounce

Show Notes

  • 02:06
    Increasing email engagement and open rates
    This involves segmenting the audience based on behavior, purchase history, or browsing habits to deliver tailored messages. This personalized approach ensures recipients receive relevant content, leading to higher engagement, conversions, and reader satisfaction.
  • 03:50
    Limitations of open rates for performance evaluation
    Apple's privacy programs and other changes impacting email delivery make open rates unreliable. Focus on conversion rates and campaign goals to understand emails effectiveness, looking for ways to increase engagement rates on clicks, forwards, etc.
  • 04:40
    Measuring email engagement beyond open rates
    Engagement goes beyond opens - it's any action taken on your email. Clicks, forwards, and other positive actions signal to mail servers that your emails are desired, boosting your sender score and improving deliverability, rather than being flagged as spam.
  • 06:50
    The importance of segmentation for email success
    Segmentation is crucial for email success as it ensures tailored messages for recipients and drives engagement. Removing non-engaging contacts and targeting messages based on clear objectives significantly improves overall performance and sender reputation.
  • 09:09
    Understanding email engagement algorithms
    Email engagement algorithms primarily rely on actions like opens, clicks, and user feedback to gauge audience interest and prioritize inbox placement. By focusing on these signals and targeted content and messaging, senders can optimize deliverability.
  • 13:08
    Email marketing best practices
    In email marketing, its best to take a quality-over-quantity approach in terms of data collection methods, list cleanliness, messaging clarity, and encouraging clicks for engagement. Focusing solely on subscriber counts or buying data can lead to low-impact and deliverability issues.
  • 15:37
    Smart email marketing strategies
    Smart email marketers are focused on long-term planning, quality over quantity, and engaging inactive subscribers through breakup campaigns or re-engagement emails. Theyre prioritizing engagement, removing inactive subscribers, and A/B testing to maximize campaign success.
  • 18:00
    Optimizing email engagement
    Leveraging known data signals and segmenting email lists based on activity data can significantly boost engagement rates, leading to higher click-through rates. Understanding your audience and tailoring messages accordingly is crucial for maximizing the effectiveness of email marketing efforts.
  • 19:43
    Adopting a reader centric approach in email marketing
    Don't try to outsmart email algorithms. By shifting focus from sales-driven tactics to providing value and understanding audience needs, marketers can improve engagement and build stronger connections with their subscribers.

Quotes

  • "If more people open and click, forward, etc, youre sending positive signals to mail servers that you're a good sender, and they should inbox you. A lot of people's messages are in spam and they don't realize it." - Brian Minick

  • "If you can't answer what you want someone to do with an email, you shouldn't send it. If that answer is not clear to you, it's not going to ultimately perform well for you." - Brian Minick

  • "Everyone's worried about subscriber counts, but theyre focused on the wrong thing. From the list to the content to the subject line to the offer to the end result, it's the quality that's going to make the difference." - Brian Minick

  • "Take your business hat off when you send emails and put your reader hat on." - Brian Minick

  • "We ran a huge report on email. 22% of data is churning every year, and it's higher in B2B data. So if anyone has B2B lists, I would expect to see that closer into the high 30s." - Brian Minick

About the speaker

Brian Minick

ZeroBounce

 - ZeroBounce

Brian is Chief Operating Officer at ZeroBounce

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