Avoiding the go-to-market trap — Randy Frisch // Uberflip

Randy Frisch, Chief Evangelist, Co-Founder, and President of Uberflip, talks about how your company can avoid falling into a promotional trap. Consumers today have come to expect personalization when dealing with businesses, but if you don’t have the right content to solve their problems, they’ll move on to the next website. Content marketing’s biggest issue currently is that content isn’t being used effectively to push prospects through the buyer journey. Today, Randy discusses how to avoid the go-to-market trap.
About the speaker

Randy Frisch

Uberflip

 - Uberflip

Randy is Chief Evangelist, Co-Founder, and President of Uberflip

Show Notes

  • 02:17
    Randys stance on content marketing these days
    Randys frustration with content marketing is that a significant amount of created content never gets used. We must ensure that the appropriate content is reaching the right audience at the optimal time through effective go-to-market strategies.
  • 03:52
    The relationship between content and go
    In general, the focus is understanding who your buyer is and grabbing their attention through the right channels. Whats often ignored is providing the right content and calls to action after their attention has been captured.
  • 05:51
    The importance of personalization and relevant content in B2B marketing
    In terms of personalization, its critical to create a seamless connection between the ad and the customer experience. In B2B, its important to solve the customer's problems and have relevant content, as customers will quickly move on if these criteria are not met.
  • 08:05
    Connecting the marketing and sales experience on your website
    Martech solutions like CDPs can be used to gather data and target accounts. But, it boils down to using a content experience platform to make it easier to curate assets and tailor them to the specific account.
  • 10:28
    Why you should be tagging your content
    Content must be tagged and organized in such a way that it is easy to find for SEO purposes and internal stakeholders. By doing so, its easier to surface the right content for potential buyers either manually or with AI recommendations.
  • 12:48
    Balancing content and direct sales interaction
    Ultimately, it comes down to the desire of the buyer. Whats most important is to provide the right type of content at each stage of the buying journey, recognizing that buyers often prefer to work independently and conduct research on their own.

Quotes

  • "My trouble with content marketing was not whether we should create it or not. It was the frustration that almost 70% of content created often never gets used." -Randy Frisch, President, Uberflip

  • "It's not enough to create content. We have to make sure we get the right content in front of the right audience at the right time, which is all about go-to-market motion." -Randy Frisch, President, Uberflip

  • "When we talk about personalization, people want to know that you have the right ability to solve for them. Do you have the content? If you've got it, they'll stick around and ask for more." -Randy Frisch, President, Uberflip

  • "A CMS is great for an overview of our company. But when it comes to surfacing the right content at the right moment, that's where a content experience platform comes into play." -Randy Frisch, President, Uberflip

  • "Don't keep on creating content if you're not going to use it effectively." -Randy Frisch, President, Uberflip

  • "You have to organize and tag your content in a way it can be found. I'm not just talking about tagging from an SEO perspective. I'm also talking about tagging from an internal stakeholder perspective." -Randy Frisch, President, Uberflip

  • "I always turn to a stat from Gartner that says, 82% of the buyer journey is handled independently of talking to sales." -Randy Frisch, President, Uberflip

About the speaker

Randy Frisch

Uberflip

 - Uberflip

Randy is Chief Evangelist, Co-Founder, and President of Uberflip

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