What level of content personalization can we expect? — Vishal Sood // Typeface

Vishal Sood, Head of Product at Typeface, explores the debate between automation and creativity and dissects the significance of each in marketing. In the ever-changing world of content, it's crucial to identify what truly connects with your audience and leverage it across different channels. Yet, personalizing content for each channel, audience group, and geographical location can be a daunting task, but this is precisely where generative AI steps in as a game-changer. Today, Vishal discusses the level of content personalization that can be expected.
About the speaker

Vishal Sood

Typeface

 - Typeface

Vishal Head of Product at Typeface

Show Notes

  • 02:51
    Considerations for effective content personalization with AI tools
    If content works on one channel, it must be personalized before its shared on other channels to maximize its benefits. Gen AI can help to create content variations quickly, provided the brand voice per channel is articulated and audience data is incorporated.
  • 04:59
    Using generative AI for personalized content creation across channels
    Setting up a generative AI workflow with audience data, channel-specific insights, and your brand's tone allows the AI tool to create personalized content for each platform. This approach ensures brand-aligned content for specific channels and audiences.
  • 07:16
    Successful use cases of Typefaces generative AI solution
    An HR company repurposes podcasts into email newsletters, while an electronics company uses geo-personalization for global content adaptation. Gen AI also has potential to transform email marketing, enabling advanced testing and optimization beyond traditional AB testing.
  • 11:03
    The potential of recursive personalization with generative AI
    The concept of recursive personalization with generative AI holds great promise, enabling ongoing optimization of content based on data from campaigns. While human oversight is essential, Typeface is actively exploring this approach to enhance user experiences and content curation.

Quotes

  • "When you know something is resonating, you want to take it out on all the channels that you have access to. However, if you don't personalize it for each channel, you don't capitalize on the maximum benefit from that thing." - Vishal Sood

  • "Generative AI allows you to do a lot more than AB testing. You can not only know that A is working better, you can also try to understand why A is working better." - Vishal Sood

  • "AI is not at a point where you can just blindly trust it and put content out there from a pure automation perspective. The human in the loop is very much needed." - Vishal Sood

About the speaker

Vishal Sood

Typeface

 - Typeface

Vishal Head of Product at Typeface

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