Why prioritizing zero-party data will be integral to marketing

EVP and Chief Data Officer at Yext, Christian Ward,delves into Why prioritizing zero-party data will be integral to marketing. Marketers and consumers have become more prompt driven, thus necessitating zero party data. Today, Christian discusses the integral nature of zero party data to the future of marketing, as well as the importance of paying attention to the cookie world
About the speaker

Christian Ward

Yext

 - Yext

Christian is EVP and Chief Data Officer at Yext

Learn More

Show Notes

  • 00:30
    Definition and importance of zero
    Zero-party data explained and its significance compared to first and third-party data.
  • 03:45
    Ethical strategies for collecting zero
    Methods for marketers to ethically gather zero-party data from consumers.
  • 07:12
    Leveraging zero
    How zero-party data can be utilized to enhance personalization in marketing.
  • 10:25
    Challenges in transitioning to a zero
    Key obstacles faced by marketing teams when shifting towards zero-party data.
  • 14:50
    Best practices for technology
    Strategies for technology-centric executives to overcome obstacles and drive successful outcomes.

Quotes

  • "Brands need to focus on what knowledge should be available, like the 150 most commonly asked questions." - Christian Ward

  • "AI is going to start talking more on your behalf, so having your knowledge in a structured format is crucial." - Christian Ward

  • "GPT-5 will likely be seen in the next 12 months, probably this summer." - Christian Ward

  • "86% of questions typed into Google resulted in Google's AI answering the question." - Christian Ward

  • "Prompt inversion will be significant, where AI will ask questions, leading to immediate human intervention for specific queries." - Christian Ward

  • “Zero party data is the only true form of data. Everything else is surveillance.” - Christian Ward

About the speaker

Christian Ward

Yext

 - Yext

Christian is EVP and Chief Data Officer at Yext

Learn More
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