The changing landscape of CDPs

Michael Trapani, VP Marketing at ActionIQ, discusses the changing landscape of Customer Data Platforms (CDPs) and their impact on marketing strategies. ActionIQ offers a composable CDP that enables enterprise brands to enhance customer experiences through personalized and relevant data utilization.
About the speaker

Michael Trapani

ActionIQ

 - ActionIQ

Michael is VP Marketing at ActionIQ

Show Notes

  • 00:30
    The role of data and IT teams in martech purchases.
    Discussion on the evolving role of data and IT teams in decision-making processes for martech acquisitions.
  • 03:45
    Challenges in integrating data and IT teams in martech.
    Exploration of obstacles faced by organizations when integrating data and IT teams into martech decision-making and successful strategies to overcome them.
  • 07:15
    Collaboration between marketing, data, and IT teams.
    Ways in which collaboration between marketing, data, and IT teams can enhance the effectiveness of martech solutions within an organization.

Quotes

  • "What's changing now is that data strategies are becoming more sophisticated. IT enterprise teams want to reduce silos of data across different parts of the organization." - Michael Trapani

  • "What's old is new. So this idea of composability, I think, brings back a lot of those promises that SaaS initially offered and in a lot of ways can still offer, but we don't need to own the data in order to provide a good experience for customers." - Michael Trapani

  • "The idea of having a different kind of infrastructure for data storage and processing is important. And that demand is coming from the customers." - Michael Trapani

About the speaker

Michael Trapani

ActionIQ

 - ActionIQ

Michael is VP Marketing at ActionIQ

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