The hybrid future is of marketing — Steve Daheb // ON24

Steve Daheb, CMO of cloud-based digital experience platform, On24 comes back to talk with Ben about building relationships with your marketing efforts. The pandemic has affected us all in some way or another. But marketing seems to have moved permanently online because of this. Today, Ben and Steve talk about the hybrid future of marketing.
About the speaker

Steve Daheb

ON24

 - ON24

Steve is the CMO at On24

Show Notes

  • 02:00
    The hybrid future of marketing
    The hybrid future of marketing is about finding the balance between digital and physical events without giving up the benefits of digital.
  • 04:42
    What hybrid marketing could look like
    Far from being distracting, an event that has both a physical and digital experience can drive more engagement from attendees. Hybrid events will bring more relevant and audience specific content with easier ways to interact and network.
  • 08:08
    Incorporating data from hybrid events into your marketing strategy
    The data gathered from hybrid events can be used to optimize marketing and nurture strategies. If you attend one of these events, the organization can then recommend other similar events to you based on the data gathered.
  • 10:23
    Figuring out someone mindset based on their data from a hybrid event
    Outside of sales, when the data is gathered from a hybrid event, it shows the engagement level of the individuals. So organizations can decide how to use the data to nurture each person wherever they are in the funnel.

Quotes

  • "One of the things we're focused on is providing a hybrid audience engagement, where audiences, whether they're physical or virtual, can view the same presentations, interact with the same digital content." - Steve Daheb, CMO of On24

  • "The audience can upvote questions and get answers. Before, with physical events you were passing around or walking up to the microphone to ask a question..." - Steve Daheb, CMO of On24

  • "The data we've been collecting allows us to better personalize and optimize the experience for their customers." - Steve Daheb, CMO of On24

  • “We can tell what a person cares about and can optimize the experience and content for them.” - Steve Daheb, CMO of On24

  • “We'll take that data, based on what we learned we can optimize our nurtures. We can optimize how we target them with which programs. ” - Steve Daheb, CMO of On24

  • “It's not unlike other data we collect. It's just, you collect so much more data and better data than you do by other means.” - Steve Daheb, CMO of On24

  • “After 27 years of doing this, I collect more data from digital events than I did from Moscone.” - Steve Daheb, CMO of On24

About the speaker

Steve Daheb

ON24

 - ON24

Steve is the CMO at On24

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